Monitoring - We are aware of a major internet outage currently affecting AWS, who host our systems: https://www.bbc.co.uk/news/live/c5y8k7k6v1rt
At present we do not believe our platform is impacted, but we are monitoring the situation closely in case this changes. We will share further updates if we receive new information or if there is any impact on our services.
Oct 20, 2025 - 09:30 BST
At present we do not believe our platform is impacted, but we are monitoring the situation closely in case this changes. We will share further updates if we receive new information or if there is any impact on our services.
Oct 20, 2025 - 09:30 BST
About This Site
Hello there! Welcome to Synthetix's status page, where we keep you up-to-date on how our systems are performing. We know how important it is to stay connected and informed, and that's why we've created this page for you. If there are any hiccups in our systems, we promise to let you know right here. But don't worry, our team is working around the clock to make sure everything runs smoothly.
In case you run into any issues, our friendly support team is always here to help. Just raise a support ticket and we'll get back to you as soon as we can. We value your trust in Synthetix and are committed to providing you with the best possible experience.
Synthetix.Cloud Web Application
Operational
Synthetix.Js / Embedded Widget
?
Operational
Hosted FAQ Portal
Operational
Knowledge-base Editor
Operational
API Servers
Operational
Live/Production
Operational
Staging
Operational
Sandbox
Operational
API Documentation
?
Operational
Single Sign On - Microsoft Azure
Operational
Emails (MFA, Magic Links, Password Resets, Webhooks, Transcripts, etc.)
Operational
Webhook Server
Operational
Control Panel (Legacy)
?
Operational
Cloud Services (3rd Party)
Operational
NoSQL Databases
Operational
Relational Databases
Operational
Application Management
Operational
Compute Servers
Operational
Serverless Functions
Operational
Data Stream Processing (Data Downloader)
Operational
Caching Engine
Operational
Data Streaming
Operational
File Storage
Operational
Outgoing Email
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.